Account Deletion
Account Deletion
Effective Date: July 2026
This page explains how RheumX users can initiate account deletion.
1. How To Initiate Account Deletion
If you created or use a RheumX account, you may request deletion of your account-related app data.
You can initiate account deletion from the Account Deletion link in app Settings, or contact support@rheumx.org from the email address associated with your RheumX account.
2. Information To Avoid Sending
Do not include patient-identifying information or PHI in an account deletion request.
3. Account-Related App Data
Account deletion removes account-related app data unless retention is required for legal, security, fraud-prevention, subscription, or operational reasons.
4. Apple Subscriptions
Apple subscriptions are managed through the user's Apple ID and App Store subscription settings.
Deleting a RheumX account does not automatically cancel an Apple subscription. Users can manage or cancel Apple subscriptions in App Store account settings.
5. Help
For help, contact support@rheumx.org.